{"id":3514,"date":"2017-11-03T10:11:44","date_gmt":"2017-11-03T10:11:44","guid":{"rendered":"https:\/\/www.badge4u.eu\/faq\/"},"modified":"2020-06-17T08:07:00","modified_gmt":"2020-06-17T08:07:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.badge4u.eu\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbgrid\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb padding_top=\u00bb139″ padding_bottom=\u00bb121″ css=\u00bb.vc_custom_1509705557646{padding-top: 125px !important;}\u00bb][vc_column css_animation=\u00bbtop-to-bottom\u00bb width=\u00bb1\/2″ offset=\u00bbvc_col-lg-6 vc_col-md-6″]

\n\t

\n\n\t \n \u00bfC\u00f3mo puedo pasar un pedido? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Sobre todo, tienen que enviarnos su consulta por e-mail, incluyendo \u2013 si son disponibles \u2013 los archivos gr\u00e1ficos. Necesitamos saber la cantidad, el tama\u00f1o y el tipo de producto. Despu\u00e9s de haber recibido el presupuesto – y si est\u00e1n de acuerdo con los costes – aceptamos el pedido y les enviamos una confirmaci\u00f3n. El siguiente paso es enviarles el boceto; en cuanto lo acepten, nosotros empezamos con la producci\u00f3n.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfCu\u00e1les son las formas de pago disponibles? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]La forma de pago est\u00e1ndar es el pago por adelantado (le enviaremos una factura proforma).[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfCu\u00e1les son las cantidades de productos m\u00ednimas? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Para la mayor\u00eda de los productos, la cantidad m\u00ednima son 100 unidades. La cantidad m\u00ednima por dise\u00f1o son 50 unidades. Si son menos de 50 unidades por dise\u00f1o, hay que a\u00f1adir un coste de 0.05 EUR\/unidad.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfLa cantidad de colores influye en el precio? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]La impresi\u00f3n a todo color CMYK est\u00e1 incluida en el precio.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfEn qu\u00e9 formato tenemos que preparar los archivos gr\u00e1ficos? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Aceptamos archivos gr\u00e1ficos en siguientes formatos: .pdf, .cdr, .ai, .psd \u2013 mantenga los colores CMYK, cambia las letras en vectores, deje una rebase de 3 mm como m\u00ednimo.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n No tengo ni idea de la gr\u00e1fica... Pode\u00eds ayudarme? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Podemos modificar los archivos gr\u00e1ficos o ayudar a dise\u00f1ar un proyecto. El tiempo de entrega puede ser m\u00e1s largo.[\/vc_column_text] <\/div>\n<\/div><\/div>[\/vc_column][vc_column css_animation=\u00bbtop-to-bottom\u00bb width=\u00bb1\/2″ offset=\u00bbvc_col-lg-6 vc_col-md-6″]
\n\t

\n\n\t \n \u00bfPuedo recibir una muestra f\u00edsica antes de la producci\u00f3n o una foto? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Si la cantidad de pedido son 10.000 unidades o m\u00e1s, le enviaremos una muestra sin coste adicional. Si la cantidad es menos de 10.000 unidades, el env\u00edo de una muestra para la mayor\u00eda de los productos a Espa\u00f1a cuesta 15 EUR. Una foto antes de la producci\u00f3n es gratuita, pero hay que pedirla.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfEs posible cambiar el dise\u00f1o gr\u00e1fico despu\u00e9s de haber pasado el pedido? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]S\u00ed, es posible, pero hay que cubrir los costes de la producci\u00f3n ya hecha (por ejemplo, la impresi\u00f3n, etc.).[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfPuedo cambiar la cantidad de productos de mi pedido? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Si su pedido ya est\u00e1 confirmado, es posible s\u00f3lo aumentar la cantidad de productos. La fecha de entrega se puede retrasar en este caso.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfC\u00f3mo puedo seguir mi paquete? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]Puede seguir su paquete con el n\u00famero de seguimiento de UPS o DHL. El d\u00eda de env\u00edo, recibir\u00e1 por e-mail un documento con esta informaci\u00f3n.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfCu\u00e1l es el tama\u00f1o de la chapa m\u00e1s popular? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]La chapa redonda 56 mm es definitivamente el tama\u00f1o m\u00e1s popular. En nuestra p\u00e1gina web encontrar\u00e1 los otros tama\u00f1os y formas de nuestras chapas.[\/vc_column_text] <\/div>\n<\/div>

\n\n\t \n \u00bfCu\u00e1les acabados de chapas son disponibles? <\/span>\n<\/span>\n\n \n <\/span>\n <\/span>\n <\/span>\n<\/span>\n<\/h4>\n
\n
\n [vc_column_text]El acabado est\u00e1ndar es brillante. Hay un coste adicional si quieren otros acabados (por ejemplo, mate o soft touch). La informaci\u00f3n sobre los acabados de chapas est\u00e1 disponible en nuestra p\u00e1gina web.[\/vc_column_text] <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=\u00bb\u00bb row_type=\u00bbrow\u00bb use_row_as_full_screen_section=\u00bbno\u00bb type=\u00bbfull_width\u00bb angled_section=\u00bbno\u00bb text_align=\u00bbleft\u00bb background_image_as_pattern=\u00bbwithout_pattern\u00bb][vc_column][vc_empty_space height=\u00bb3px\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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